Refund Policy

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Refund Policy at Flowzai

Welcome to Flowzai, where we strive to provide unparalleled UI/UX design, Webflow development, and integration services, along with a curated collection of over 20 Webflow templates to elevate your digital projects. We value your trust in our offerings, and to ensure transparency and clarity, we have crafted this comprehensive refund policy. Please take the time to read through it to understand the terms and conditions associated with our services and products.

Nature of Digital Goods

At Flowzai, we deal exclusively with digital goods and services, and it's essential to note that all payments, fees, and charges are non-refundable. This policy is established to maintain fairness and transparency in our transactions.

Nature of Digital Goods

At Flowzai, we deal exclusively with digital goods and services, and it's essential to note that all payments, fees, and charges are non-refundable. This policy is established to maintain fairness and transparency in our transactions.

Subscription Policy

1. Automatic Renewal

When you subscribe to any of Flowzai's plans, be aware that your subscription will automatically renew. This automatic renewal is a default setting for all subscriptions.

2. Cancellation Responsibility

Should you decide to discontinue your subscription, the responsibility lies with you to initiate the cancellation through your Flowzai account. We want to emphasize that Flowzai cannot be held responsible for unintentional subscription renewals resulting from oversight.

3. Cancellation Timing

To avoid automatic charges for the upcoming billing period, it is crucial to cancel your subscription before the current billing period concludes. This ensures that you have control over the renewal process.

4. Refund Eligibility

If you haven't utilized any of our services, including components or assets, a full refund can be requested within 7 business days from the purchase date. To initiate a refund, make sure your request is sent from the email address associated with your Flowzai account.

5. Annual Subscription Refunds

For annual subscriptions, refund requests should be submitted within 7 business days from the subscription renewal date. It's important to note that there may be non-refundable transaction fees associated with annual subscriptions.

6. Other Refunds

Refunds will be processed in situations where you are charged incorrectly due to technical issues or in cases of fraudulent payments. However, if Flowzai terminates your account due to a breach of our Terms of Service, you will not be eligible for a refund.

Submitting a Refund Request

To request a refund, follow the simple steps outlined on our refund request page. If you encounter any difficulties, our dedicated support team is ready to assist you. Reach out to them via email at flowzaiofficial@gmail.com, and they will guide you through the cancellation process.

Frequently Asked Question

Our Frequently Asked Questions page provides in-depth information about our products and billing. Here are some key points covered:

What is Flowzai?

Flowzai is the ultimate website component library that offers beautifully designed and professionally built components for Webflow, Figma, and Framer.

Products Offered

Flowzai provides a premium membership that unlocks access to a comprehensive component library, illustrations, interactions, wireframes, Figma files, and more. Additionally, we offer premium templates for direct purchase through our partners at Webflow and Framer.

How It Works

Copying components from the Flowzai library is a seamless process, enabling you to effortlessly paste them into your project on your preferred platform. This method opens up unlimited possibilities for inspiration, layouts, and combinations.

Component Limitations

Monthly accounts are limited to 200 Webflow component copies per month. In contrast, Figma & Framer offer unlimited copies on all account types. If you require more than the allotted copies, consider a yearly plan or contact our team for assistance. It's important to note that excessive copying of components is taken seriously, and resets are provided only when confident it aligns with our intended use.

We appreciate your understanding and cooperation with our subscription and refund policy. At Flowzai, we are dedicated to assisting you in building exceptional digital experiences. If you have any further questions or require assistance, our support team is ready to help at flowzaiofficial@gmail.com.

Thank you for choosing Flowzai as your partner in UI/UX design and Webflow solutions. We look forward to contributing to the success of your digital projects.

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